Gaps in collaboration between physicians and coders can be bridged through CDI to promote clinical documentation and quality improvement. CDI specialists can help to facilitate long-term sustainable outcomes for decreased denials and enhanced revenue.
Bridging the gap between provider documentation and coding terminology remains an on-going challenge. It can be like fitting a square peg into a round hole.
With any existing CDI program, the hardworking CDI specialists should receive feedback on a routine basis. Excite Health Partners can support the existing CDI team by offering feedback through chart reviews. Each CDI specialist is reviewed with one-on-one feedback and a group education and discussion session at the end of the review project.
A common outline of a review might consist of:
“Our Coding department is currently engaged with Excite for a pre-bill coding audit. I reached out to Excite to see if they could do something similar for my CDI department. I had specific things that I was looking for with an audit of my team members. Excite was able to exceed my expectations and gave me thorough and timely feedback. Not only could I receive feedback on the team as a whole, but also on each individual CDI nurse. This was exactly what I was looking for. For our departments future review, I will use Excite!”