ready to go live?
we can help you activate
Are you going live on a new EHR, ERP or with new clinical devices? Excite offers a wide range of services to support your activation needs. From managing your on-site activation to providing virtual go-live solutions we have the resources needed to support your activation plan.
Prior to go-live, below are just some of the areas that should be fully planned out to secure a successful project.
- Communication and documentation processes for on-site and/or virtual go-lives
- Create a master schedule and accommodate reductions in head count
- Command Center preparation
- Identify the process for emergency updates and ad hoc training needs
- Train At-The-Elbow (ATE) support on hospital specific systems & workflows
On-site, virtual, or a hybrid of the two, we can help develop the ratio of ATE resources needed for your organization’s initiatives. Although we have a standard process for the delivery of activation support, we flex our approach to accommodate our client’s needs.
Training can make or break a new system’s successful activation. The need for trainers can dramatically vary based on how large your organization is, the products you’re deploying and the need to train end-users in a relatively short period of time.