Planning out an Enterprise EHR implementation is a complex process that goes beyond simply working with an EHR vendor. Identifying the organization’s strategic initiatives and how the EHR application is going to support those initiatives are key factors in any implementation
EHR vendors have extensive experience creating applications, monitoring data needs, addressing user demands, and dispersing real-time information to multiple care providers.
Configuring software, for example, requires modifications to accommodate state regulations. While EHR vendors are compliant with these regulations, the software will only preform as well as it was configured. One major concern faced during an EHR implementation is the level of expertise provided by the vendor’s implementation team. When working with EHR vendors, it’s important to ensure you have the ability to refuse and/or replace resources. This will help to ensure all allocated resources are providing value to the project.
It’s important to remember to focus planning efforts to focus on the system being ready to support the strategic initiatives. Don’t take for granted the EHR vendor will get it done. Here are two examples from different hospital systems each implementing a different vendor’s solution:
Unfortunately, a hospital organization must take part in managing the vendor to verify the system can functionally serve healthcare organization properly at go-live. Below are four key factors to consider when managing an EHR vendor.
In the age where vendors create report cards on their clients performance, hospital systems need to put the vendor in check when the risks are high and the probability for them to become real, exists (as portrayed so many times in the news). How are things different now than in past EHR experiences?
VP EHR Services & Digital Solutions