The American Medical Association (AMA) and the Centers for Medicare & Medicaid Services (CMS) are implementing major changes to the office and outpatient E/M codes effective January 1, 2021. Office and other outpatient clinics E/M’s will be coded based off of total time or medical decision making. Along with the outpatient E/M codes, on December 1, 2021, the CMS Final Rule introduced and published a new prolonged service code, G2212, to be used starting January 1, 2021 instead of 99417 for Medicare prolonged services. Due to the current state of healthcare during the pandemic, many organizations, facilities, practices, and providers are not prepared for implementing these new codes. Many EHR’s have not been updated, templates have not been modified for these changes, and providers have not been educated on the implications the new E/M guidelines will have on their coding and billing. In order to prepare for these changes, outpatient practices need to adjust their current operational and administrative workflows.
One of the major differences with the new E/M changes is that patient history and examination will no longer be a key component to determine the level of service. Instead, time or medical decision-making based on new guidance will be used. Under medical decision-making, documentation must support services as medically appropriate and support the medical necessity of the overall level of medical decision-making.
Time-based billing has also been redefined to identify how time should be determined. The requirement that time can only be used to determine E/M level when more than 50% of the time is spent in counseling or coordination of care has been eliminated. Time is for the total time and has clear definitions of the time that can be utilized. Care must be taken for risk areas of double-dipping. An example of double-dipping would include adding the time for the procedures billed with a unique CPT code into the total time used for selecting the office E/M. Another note on compliant reporting on time, ensure that split-shared visits based on time are summed accurately when being used for total time selecting the E/M.
Medical decision-making (MDM) will still focus on three different criteria, and providers must meet two of the three elements to establish the E/M level, which is consistent with the current guidelines. However, there is much more clarity in the elements and changes in the requirements. The AMA has provided clear definitions of key terms used in MDM. A clear understanding of the selection of the correct MDM level is essential for accurate code assignment and payment from payers.
The impact to E/M office visit coding will be significant and education of all providers will be necessary. Updates to EHR systems that have current E/M calculators will be needed and careful attention paid to monitoring the changes and learning the new medical decision-making requirements.
This will only apply to office and clinic visits. Other E/M services will follow the current rules of the 95 or 97 E/M official coding guidelines.
The AMA recommends consulting with existing or external coding resources and expertise to help update practice procedures and protocols.
E/M services that you have provided and continue to provide are at risk from scrutiny across all payers. Actions you take now can help your practice mitigate the risk of fraudulent charges, expensive fines, the potential payback of thousands of dollars, and more.
Key risk areas:
Are you confident your organization is ready to be compliant applying E/M services in 2021?
You can increase your compliance and decrease your financial and legal exposure by hiring Excite Health Partners LLC to initiate compliance reviews with feedback and education to your organization.
Call Excite Health Partners to help evaluate your Evaluation and Management reporting for office and other E/M services compliant reporting and optimal reimbursement. Call Excite Health Partners for current coding or backlogs, denial management, CDI audits/reviews, education and more.
Rose Klemkosky, RHIA, CPCO, CMPA, RHIT, CCS, CPC, CCS-P, Coding Auditor & Educator