Help Desk Specialist

Job ID
Addison, TX
Work Type
IT Services
Help Desk Specialist

Help Desk Specialist –
Addison, TX

Since 2010, Excite Health Partners has been a growing leader
in the Healthcare consulting and staffing industry. We are committed to the
development of the HIT industry, which is why we ensure our employees are educated,
prepared and confident. We understand our employees are the backbone of our
company, so we work to find the best fit position for each of our unique


At Excite, we want you to succeed. We want to help you
reach your goals and find a satisfying and challenging work environment. For
the Help Desk Specialistposition,
you should meet the following criteria:

  • Experience in IT Customer Service
  • Background supporting computer or peripheral
    hardware & software, network connectivity issues, as well as systems in use
  • Experience working with large scale multi-site
    IS operations
  • Background knowledge in in operating systems
    such as Windows and OS X/iOS
  • Able to provide first level assessments, support
    and resolutions of issues meeting first call resolutions goals on Tier 1
    support functions
  • Strong communication, organizational and
    leadership skills
  • Bachelor’s degree or related field experience

Joining the Team

Excite understands that employees are
the cornerstone to our success. We are proud to offer the following benefits:

  • Competitive compensation
  • Health, Vision, Dental plan
  • Life and long-term disability
  • 401k plan with designated company match
  • Weekly pay