Service Desk Analyst

Job ID
Shaker Heights, OH
Work Type
IT Services
Service Desk Analyst

Service Desk Analyst
Shaker Heights, OH

Since 2010, Excite Health Partners has been a growing leader in the Healthcare consulting and staffing industry. We are committed to the development of the HIT industry, which is why we ensure our employees are educated, prepared and confident. We understand our employees are the backbone of our company, so we work to find the best fit position for each of our unique professionals.

At Excite, we want you to succeed. We want to help you reach your goals and find a satisfying and challenging work environment. For the Service Desk Analyst position, you should meet the following criteria:
• Experience in IT Customer Service
• Previous healthcare help desk experience preferred
• Background experience resetting user passwords and troubleshooting PC hardware/software issues
• Strong communication, organizational and leadership skills
• Bachelor’s degree or related field experience

Joining the Team
Excite understands that employees are the cornerstone to our success. We are proud to offer the following benefits:
• Competitive compensation
• Health, Vision, Dental plan
• Life and long-term disability
• 401k plan with designated company match
• Weekly pay